Can I turn off automatic ACH payments?

Yes. You can disable or enable automatic recurring ACH payments at any time by logging into your account at For specific instructions, please review this help center article.


You may also contact us at or at (650) 251-4787 to update your preferred payment preference to manual ACH or check payments. 


If you have an automatic payment coming up and would like to have it cancelled, please contact us at least three business days in advance to cancel your payment. Note that you cannot make same-day cancellations from your dashboard.

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