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Support Home Eligibility
  • Am I eligible to refinance my auto loan with Upstart?

    To qualify for an auto loan, you must:   1.  Have a U.S. street address and resid…

  • Is my car eligible?

    To refinance your auto loan with Upstart, your car must be no more than 10 years …

  • Is my existing auto loan eligible?

    To refinance your auto loan with Upstart, you must have at least 24 months of pay…

  • Which U.S. states does Upstart support?

    Currently, Upstart refinances auto loans of Florida residents with Florida-regist…

  • Can Upstart make exceptions for unique situations?

    Unfortunately, we cannot make individual exceptions to our eligibility requiremen…

  • Can I use a cosigner?

    We do not allow you to apply for a loan with a cosigner. We can only take your in…

  • What are the minimum credit requirements to refinance with Upstart?

    Applicants must have a minimum credit score of 510, as reported by a consumer rep…

  • What subsequent events may disqualify my application?

    Prior to payoff of your current lienholder, if your credit history indicates any …

  • What are the insurance coverage requirements to qualify?

    Upstart requires a valid and current insurance policy with no open claims. Applic…

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